Blog on Madhusudan Upadhyay — ICT Support Executive | Microsoft 365 & Endpoint Management

Microsoft 365 Administration: What I Actually Do Day to Day

Sun, 01 Feb 2026 00:00:00 +0000

Microsoft 365 shows up in almost every ticket queue I’ve worked. Here’s how I think about the admin side of it: not theory, just the work.

Accounts and Licenses

Before anything else works, the account has to be right.

Intune Compliance — Keeping Devices Honest

Thu, 15 Jan 2026 00:00:00 +0000

Intune is one of those tools that’s easy to under-appreciate until a device shows up non-compliant at the wrong moment. Here’s how I use it.

Enrollment First

If a device isn’t enrolled, you’re managing it on faith. I check:

How I Handle Incidents Using ITIL Thinking

Mon, 01 Dec 2025 00:00:00 +0000

I did the “Putting ITIL Into Practice” training, and what stuck wasn’t the jargon: it was having a repeatable way to handle incidents when the queue gets busy.

My Usual Flow

Nothing fancy:

Navigating Digital Sovereignty: Nepal's Path to Data Protection

Thu, 04 Sep 2025 00:00:00 +0000

Digital connectivity shapes daily life in Nepal, bringing both convenience and risks. Popular apps like Facebook, WhatsApp, Instagram, YouTube, and software like Microsoft Office and Windows make life easier but also collect user data. This raises an important question: how can Nepal protect its citizens’ data without disrupting the benefits of modern technology?

Everyone Wants Your Email Address

Thu, 02 Feb 2023 00:00:00 +0000

Your email address has become a digital breadcrumb for companies to link your activity across sites.

When you browse the web, an increasing number of sites and apps ask for a piece of basic information that you probably hand over without hesitation: your email address. It may seem harmless, but when you enter your email, you’re sharing a lot more than just that.

Social Media and Its Impact on Our Life

Mon, 07 Nov 2022 00:00:00 +0000

Social media has fundamentally changed how we communicate, consume information, and perceive ourselves. With over 4.7 billion users globally, platforms like Facebook, Instagram, Twitter, TikTok, and LinkedIn have become the digital town squares of our era. But this transformation comes with profound implications, both positive and negative.

Do You Sleep At Night With Wi-Fi On? Is It Good for Health?

Sat, 06 Aug 2022 00:00:00 +0000

It’s a common habit: phone on the nightstand, Wi-Fi router humming in the corner, smart devices scattered through the bedroom. But as wireless technology saturates our living spaces, a question persists: does sleeping in an electromagnetic field affect our health?