Microsoft 365 on Madhusudan Upadhyay — ICT Support Executive | Microsoft 365 & Endpoint Management

Microsoft 365 Administration

Wed, 01 Jan 2025 00:00:00 +0000

The Work

Microsoft 365 sits at the center of how my organizations communicate and collaborate. I handle the account side of things - creating users with the right licenses, managing group memberships, making sure Outlook and Teams access actually lines up with what people need. I also tie everything back to Active Directory so identity stays consistent across both systems.

User Onboarding & Offboarding

Wed, 01 Jan 2025 00:00:00 +0000

The Work

When someone joins, they need an account, the right access, a configured device, and to actually understand how to use it all. I create Active Directory accounts, set up Microsoft 365 access and group memberships, assign hardware, and enroll devices in Intune. I follow the same checklist every time. No shortcuts, no skipped steps.

Microsoft 365 Administration: What I Actually Do Day to Day

Sun, 01 Feb 2026 00:00:00 +0000

Microsoft 365 shows up in almost every ticket queue I’ve worked. Here’s how I think about the admin side of it: not theory, just the work.

Accounts and Licenses

Before anything else works, the account has to be right.