Uses: My ICT-Ops Setup in Kathmandu

What's on my desk and in my lab: Windows 11 laptop, Hyper-V test environment, and the network toolkit behind 11 years of ICT support in Kathmandu.

People ask what I work on. This is the short answer.

Hardware

My daily driver is a Windows 11 Pro laptop. BitLocker on, Defender on, 32GB of RAM so Hyper-V labs actually run. The lab itself is a retired desktop: domain controller, file server, an Ubuntu jump box. Nothing fancy. It works.

Field bag: cable tester, console cable, a spare access point. Wi-Fi problems don’t fix themselves, and they never happen next to your desk.

Software

VS Code, Windows Terminal, RSAT, Graph Explorer, Wireshark. Veeam Agent for the backups nobody thinks about until they need them.

Network & SOPs

Documented onboarding/offboarding checklists, Intune compliance baselines, and backup-restore drills. Solved problems get written down — see the Knowledge Base for field-tested guides.